In the world of block and estate management, juggling property upkeep, finances, and compliance, alongside residents’ expectations can can be a significant task.
The solution? A strong, well-integrated tech stack.
No matter the size or structure of your development, the right digital tools don’t just make life easier – they’re essential. From improving communication to streamlining health and safety, here’s why Levels Property Management have invested in a modern tech stack as one of the core elements of our service offering.
1. Efficient Client Communication
Clear, timely, and trackable
Residents, leaseholders, landlords, and contractors expect fast, professional communication. A good tech platform allows us to centralise messages such as emails, maintenance updates and notices – so we never lose track of your requests.
Our resident portal allows users to:
- Log issues
- Track updates
- Access important documents
- View service charge information
This helps us manage multiple streams of information, and saves you valuable time.
2. Accessible Content
Secure, centralised, and always available
Our portal stores all of your key documents in one secure location – accessible anywhere, anytime.
You can:
- View all relevant documentation within easy and efficient categories
- Keep track of your demands
- Understand all safety requirements of your development, such as the emergency exit strategy
Whether it’s health and safety reports, contractor agreements, or service charge breakdowns, everything you need is right at your fingertips.
3. Operational Efficiency
Doing more with reduced costs
A robust tech stack can automate everyday tasks such as:
- Scheduling maintenance and inspections
- Issuing service charge demands
- Logging and tracking repairs
- Managing contractor workflows
By reducing manual admin, our team can better focus on what really matters: delivering great service and proactive management. Even better, our systems are fully integrated e.g. our maintenance tools feed directly into our budgeting tools, eliminating errors and duplicated effort.
4. Financial Control
Precision, transparency, and confidence
Accurate, real-time financial data is crucial in property management. With our finance tools, we can:
- Automate service charge invoicing and arrears chasing
- Track spending across properties and schedules
- Reconcile accounts easily
- Generate audit-ready reports in a few clicks
Having control over your finances is one of our most crucial objectives – this not only helps you stay compliant, it also gives you the confidence in budgeting and keeping track of spending.
5. Health & Safety Compliance
Keeping you safe
Staying compliant with health and safety obligations is non-negotiable, but it’s easy for something to slip through the cracks. Our systems are in place to ensure your development stays compliant at all times.
Our technology allows us to:
- Schedule and track inspections
- Set automated reminders for expiring certificates
- Log incidents and follow-up actions
- Store risk assessments securely
This ensures we are not only meeting legal obligations, but also protecting the people who live and work in your buildings.
6. Data-Driven Decision Making
Smarter data, better outcomes
Modern platforms don’t just store data – they help us to use it. With built-in analytics and reporting tools, we can:
- Spot trends in maintenance spend
- Evaluate contractor performance
- Forecast budgets more accurately
- Benchmark building performance
This helps separate us from agents with a reactive approach to management. We deliver proactive style management – giving you the insight to make better decisions at every stage of management.
Final Thoughts
Block and estate management can be complex, fast-paced, and it is constantly evolving. The right tech stack turns challenges into solutions – from better communication and financial control to improved safety and smarter decision-making.
If your current agent is unable to provide you with all of this, contact us today to see how we can help.
