In the world of leasehold property, there’s a lot of jargon — but if you’re a leaseholder or resident in a block of flats, one acronym is worth getting familiar with: RMC.
Whether you’re on the board, thinking of getting involved, or just wondering who’s behind the decisions in your development, this post breaks down what an RMC is, how it works, and how Levels Property Management partners with RMCs to make developments better-managed, better-maintained, and better to live in.
What Is an RMC?
RMC stands for Resident Management Company — a company typically set up by leaseholders to take control of the management and maintenance of their building or estate.
Instead of a freeholder or external landlord calling the shots, leaseholders run the show (usually through a board of directors elected from among the residents).
Key Features:
- Usually limited by guarantee (not-for-profit)
- Directors are volunteer leaseholders
- Set up to manage the shared parts of the development (e.g. hallways, roofs, gardens, lifts, etc.)
- Holds the legal responsibility for managing the block, including service charges and statutory compliance
Who’s Involved in an RMC?
- The Directors: Volunteer leaseholders responsible for decision-making and instructing professionals
- The Shareholders/Members: Usually all leaseholders in the block, who may vote on company matters
- The Managing Agent: A professional property management company (like Levels) appointed by the RMC to carry out the day-to-day management
Why Do RMCs Appoint a Managing Agent?
Let’s be honest — running a building involves a lot of responsibility:
- Preparing service charge budgets
- Organising insurance
- Managing contractors and maintenance
- Staying compliant with health and safety laws
- Producing annual accounts
- Dealing with arrears and leaseholder queries
Most RMC directors are leaseholders with full-time jobs and lives of their own — not professional property managers. That’s where we come in.
How Levels Property Management Supports RMCs
At Levels, we’re more than just managing agents. We’re your partner in making your development a better place to live.
Here’s how we help RMCs thrive:
1. Expert Financial Management
We handle service charge budgeting, reserve planning, and year-end accounts with total transparency — making sure every penny is spent wisely and clearly reported.
2. Responsive Maintenance and Repairs
Our team proactively manages repairs, planned works, and contractor relationships — and our online reporting tools mean residents can flag issues 24/7.
3. Compliance and Risk Management
From fire safety to health & safety legislation, we keep your development compliant and up to date — giving directors peace of mind.
4. Clear Communication
We work with RMC directors, not just for them. That means regular updates, transparent invoicing, and shared decision-making.
5. Community-First Thinking
We understand that this isn’t just a building — it’s your home. Our focus is on delivering a high standard of living and a positive experience for all residents.
What Our Clients Say
“As RMC directors, we needed a managing agent who understood our responsibilities but could take the operational pressure off. Levels have done just that — proactive, professional and people-focused.”
RMC + Levels = A Smarter Way to Manage Your Home
Resident Management Companies empower leaseholders to take control of their buildings. With the right managing agent, you get the freedom of self-management with the expertise of a professional team.
At Levels Property Management, we bring integrity, information, and innovation to every RMC we support — ensuring your development is not only well-run, but a genuinely great place to live.
Interested in switching managing agents or setting up an RMC? Speak to our team today — we’ll walk you through every step.
